Docusign FAQ

  • An email was sent to you with the link to your documents. Use your child’s DOB formatted MM/DD/YYYY to gain access.
  • DocuSign links expire after 48 hours. If you click on an expired link, DocuSign will generate a new link and send it to your email.
  • Deerfield Academy (the “Academy”) requires that all living parents and legal guardians of a student sign the Enrollment Agreement.
    • Step-parents will not receive documents and are not included as signers.
  • Exceptions to required dual signatures
    • Only one living legally financially responsible parent/guardian
    • One parent/guardian is legally exempt from signing
    • Other special circumstances
  • New Families: the email address you provided on the application.
  • Returning Families: The preferred email address on file.
  • For families with more than one household, Parent 1 is the parent with whom the student resides.
  • Check your spam or junk folder.
  • New Student Families – Contact Admission (Meghann Lewis)
  • Returning Student Families- Contact Finance (Holly Rondeau)
  • Many fields are editable. If not, please leave a comment.
  • While, we encourage you to pay your deposit alongside submitting your documents, you do not have to pay the deposit for the envelope to be complete. Please note your student is not enrolled if the deposit is not paid.
  • DocuSign links expire after 48 hours or five clicks. If you click on the link, it will send you a new link to your email. Click on the new link and enter your access code, which is your student’s DOB formatted MM/DD/YYYY.

Should you have any issues or questions, please contact:

 
For Families Who Applied for Financial Aid:

Contact the Director of Parent Engagement

Julia Flannery, P’21
[email protected]
413-774-1593