All tuition and incidental billing is administered through FACTS Management. FACTS will bring you real-time, on-demand billing information, billing statements and payments in one convenient location, one combined family bill for multi-student families, and the option to enroll in auto pay.
The Academy’s preferred way to receive payments is through your FACTS Management Account. Alternatively, check payments can be mailed to Account Receivable, Trustees of Deerfield Academy, PO Box 87, Deerfield, MA 01342. If you need to send a check by express courier service (FedEx, UPS, DHL, etc.), please send to Accounts Receivable, Deerfield Academy, 7 Boyden Lane, Deerfield, MA 01342.
All checks must be drawn on an United States Bank and be in US Dollars.
The Finance Office does not accept post-dated checks. Checks will be deposited upon receipt. The Academy is not responsible for any bank fees associated with a check that is deposited to our account. Checks or eChecks that are returned by banks for insufficient funds must be redeemed at the Finance Office before any more checks will be accepted. Any fee charged to The Academy for a returned check will be passed on to the student’s account. After three returned checks or eChecks, the Academy will not accept any more checks from that student for the remainder of the school year.
For wire transfer instructions from a US bank account, please contact the Finance Office at firstname.lastname@example.org.
Convenient foreign currency payments can be made through PayMyTuition. PayMyTuition allows international families to make payments in their local currency from any bank at low exchange rates. For more information, click here.
We offer a nine-month tuition payment plan through FACTS Tuition Management. This plan begins in July and runs through March. The plan offers the flexibility of choosing your payment due date and setting up automatic payments from the checking or credit card account of your choice.. Enrollment in a payment plan includes a per family enrollment fee of $55.00.
You may apply for an education loan through Your Tuition Solution. These loans are issued through Springstone Financial, which offers various loan amounts and terms. For more information click here; for questions please contact them directly at (800) 920-9777.
Federal law requires us to advise you in case of errors or questions on your bill. If you think your bill is wrong, or if you need more information about a transaction on your bill, write to Deerfield Academy, Treasurer’s Office, P.O. Box 87, Deerfield, MA 01342-0087, as soon as possible. We must hear from you no later than 60 days after we send you the first bill on which the error or problem appeared. You can telephone, but doing so will not preserve your rights. In your letter, give the following information:
You do not have to pay any amount in question while we are investigating, but you are still obligated to pay the parts of your bill that are not in question; we cannot report you as delinquent or take any action to collect the amount in question.
Students are issued a OneCard at the beginning of each school year. This card is an ID, a key to dorms, and can be used as a debit card for on campus purchases. More information can be found here.
Because this card functions as a key, it is crucial you report the loss or theft of your card immediately through the OneCard portal on DA Info. Please contact the Finance Office or Security for assistance.
Students and their families can purchase at the Finance Office a laundry card for use at our on-campus laundry facilities. Cards are sold for $30 and offer unlimited use in our on-campus facilities.
For cash needs, there is an ATM in the faculty mailroom in the basement of the Main School Building.
If you would like to establish a personal checking account at a local bank in Greenfield, please visit the bank branch separately directly to do so. Many families have used Greenfield Cooperative Bank in the past, with whom the Academy has a good relationship. The main branch location is 63 Federal Street in Greenfield, and phone is 413-772-0293. You are responsible for maintaining the account. The Finance Office will cash personal checks up to $250, with the exception of those drawn on overseas checks, you must set up a local bank account. The Finance Office also maintains a limited amount of space where international students may keep passports, travelers’ checks, and similar items.
Enrollment Agreements and other important documents were emailed to parents/guardians using DocuSign. Please check the inbox and spam/junk folders of your preferred email address for a link from DocuSign on behalf of the Deerfield Academy Finance Office. If you can not locate the original email, please reach out to the Finance Office at email@example.com for assistance. All documents must be signed prior to the student arriving on campus in September. Students without completed enrollment documents will be asked to leave campus.
Please visit FACTS Management to access your student’s online bill.
An ATM is located in the faculty mailroom in the basement of the Main School Building.
The Finance Office will cash personal checks up to $250, with the exception of those drawn on overseas checks, you must set up a local bank account.
If you would like to establish a personal checking account at a local bank in Greenfield, please visit the bank branch separately directly to do so. Many families have used Greenfield Cooperative Bank in the past, with whom the Academy has a good relationship. The main branch location is 63 Federal Street in Greenfield, and phone is 413-772-0293.
If you lose your ID card during the course of the year, report the loss through the OneCard Portal on DA Info, and get a replacement immediately. Replacement ID cards cost $10, and the Finance Office will contact you when your new card is ready to be picked up. If you need a replacement card outside the Finance Office’s usual business hours, please reach out to Security for a replacement.