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Information
Technology
Services

Help Desk

Information Technology Services is responsible for all technologies at Deerfield. These include the following:

Core Services

  • Networks – Install, upgrade and maintain the campus-wide networks and Internet connections
  • Systems – Install and maintain the servers that support network-based resources
  • Application Support – Provide access to and support for a set of standard applications, including installation and training
  • Technical Services – Provide installation, troubleshooting, and repair services for institutional equipment, including audiovisual resources
  • Telecommunications – Provide access to and support for communications services including voice and video

Collaborative Services

  • Administrative Technology – In collaboration with administrative departments, develop policies, procedures, and services in support of the administrative functions of the institution
  • Instructional Technology – In collaboration with academic departments, develop policies, procedures and services in support of the academic mission of the school
  • Web-based Services – In support of the Communications Office, provide the platforms and technical development and support for web-based resources, including DAINFO

Information Technology Services and the IT Help Desk are located in the Koch Center where we are open Monday – Friday, 7:45am – 4:30pm.  In addition, Help Desk services are available evenings and weekends during the school year.  We can be contacted at 413-774-1444 or helpdesk@deerfield.edu.

Staff

  1. Kim Butz

    Director of ITS & Computer Science Program
    Science & Computer Science, ITS – Network Services, ITS – Support Services, ITS – Administrative Computing

  2. Christian Day

    Web Applications Programmer
    ITS – Network Services

  3. John Laprade

    Production Services Coordinator
    ITS – Support Services

  4. Deb McCormick

    Programmer Analyst
    ITS – Administrative Computing

  5. Jansen McNay

    Manager of Administrative Computing
    ITS – Administrative Computing

  6. Joe Moss

    Technical Support Specialist
    ITS – Support Services

  7. Gregory Neubauer

    Systems Administrator
    ITS – Network Services

  8. Ryan Noble

    Associate Director of IT Services
    ITS – Administrative Computing

  9. Ruchi Pandey

    Applications Programmer
    ITS – Administrative Computing

  10. Sam Skillings

    AV Technician
    ITS – Support Services

  11. Jodi Walsh

    Manager of User Support
    ITS – Support Services

  12. Dustin Yager

    Production Services Technician
    ITS – Support Services

  13. Paul Yager

    Theatre Technical Director
    ITS – Support Services

  14. Jason Zalenski

    ITS Technician
    ITS – Support Services

  15. Jeff Zilch

    Manager of Instructional Technology
    ITS – Support Services

Contact Information Technology Services

helpdesk@deerfield.edu
413-774-1444
Fax 413-774-1603

Koch Center, Second floor
Mon–Fri, 7:45am–4:30pm

PO Box 87
Deerfield, MA 01342

Help Desks

ITS Office
Mon–Fri, 7:45am–4:30pm

Boyden Library (Circulation Desk)
Mon–Thur, 4:30pm–9:40pm
Sat, 9:00am–4:30pm
Sun, 12:00pm–9:40pm

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 7 Boyden Lane, PO Box 87, Deerfield, MA 01342

NOTICE OF NONDISCRIMINATORY POLICY AS TO STUDENTS: Deerfield Academy admits students of any race, color, national and ethnic origin to all the rights, privileges, programs, and activities generally accorded or made available to students at the school. It does not discriminate on the basis of race, color, national and ethnic origin in administration of its educational policies, admissions policies, scholarship and loan programs, and athletic and other school-administered programs.

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