Information Technology Services is responsible for all technologies at Deerfield. These include the following:

Core Services

  • Networks – Install, upgrade and maintain the campus-wide networks and Internet connections
  • Systems – Install and maintain the servers that support network-based resources
  • Application Support – Provide access to and support for a set of standard applications, including installation and training
  • Technical Services – Provide installation, troubleshooting, and repair services for institutional equipment, including audiovisual resources
  • Telecommunications – Provide access to and support for communications services including voice and video

Collaborative Services

  • Administrative Technology – In collaboration with administrative departments, develop policies, procedures, and services in support of the administrative functions of the institution
  • Instructional Technology – In collaboration with academic departments, develop policies, procedures and services in support of the academic mission of the school
  • Web-based Services – In support of the Communications Office, provide the platforms and technical development and support for web-based resources, including DAINFO

Information Technology Services and the IT Help Desk are located in the Koch Center where we are open Monday – Friday, 7:45am – 4:30pm.  In addition, Help Desk services are available evenings and weekends during the school year.  We can be contacted at 413-774-1444 or


  1. Ashley Barstow

    Asst Dir Infra & Security
  2. Miranda Blake

    Technology Support Coordinator
  3. Ralph Chery

    Technical Support Specialist
  4. Christian Day

    Web Applications Programmer
  5. Matthew DeSouza

    Network Administrator
  6. John Laprade

    Production Services Coordinator
  7. Jansen McNay

    Database and Integrations Architect
  8. Gregory Neubauer

    Systems Administrator
  9. Ruchi Pandey

    Applications Programmer
  10. Cassandra Pierce

    Assistant Director for Enterprise Applications
  11. Zack Strangman

    Networks & Systems Technician
  12. Jodi Walsh

    Manager of User Support
  13. Jason Zalenski

    ITS Technician
  14. Jeff Zilch

    Manager of Instructional Technology

Contact Information Technology Services
Fax 413-774-1603

Koch Center, Second floor
Mon–Fri, 7:45am–4:30pm

PO Box 87
Deerfield, MA 01342

Help Desks

ITS Office
Mon–Fri, 7:45am–4:30pm

Boyden Library (Circulation Desk)
Mon–Thur, 4:30pm–9:40pm
Sat, 9:00am–4:30pm
Sun, 12:00pm–9:40pm