Information
Technology
Services

Information Technology Services is responsible for all technologies at Deerfield. These include the following:

Core Services

  • Networks – Install, upgrade and maintain the campus-wide networks and Internet connections
  • Systems – Install and maintain the servers that support network-based resources
  • Application Support – Provide access to and support for a set of standard applications, including installation and training
  • Technical Services – Provide installation, troubleshooting, and repair services for institutional equipment, including audiovisual resources
  • Telecommunications – Provide access to and support for communications services including voice and video

Collaborative Services

  • Administrative Technology – In collaboration with administrative departments, develop policies, procedures, and services in support of the administrative functions of the institution
  • Instructional Technology – In collaboration with academic departments, develop policies, procedures and services in support of the academic mission of the school
  • Web-based Services – In support of the Communications Office, provide the platforms and technical development and support for web-based resources, including DAINFO

Information Technology Services and the IT Help Desk are located in the Koch Center where we are open Monday – Friday, 7:45am – 4:30pm.  In addition, Help Desk services are available evenings and weekends during the school year.  We can be contacted at 413-774-1444 or helpdesk@deerfield.edu.

Staff

  1. Kimberly Butz

    Director of ITS & Computer Science Program
    Science & Computer Science, ITS - Network Services, ITS - Support Services, ITS - Administrative Computing
  2. Andre Cardoso

    Network Administrator
    ITS - Network Services, ITS - Support Services
  3. Christian Day

    Web Applications Programmer
    ITS - Network Services
  4. John Laprade

    Production Services Coordinator
    ITS - Support Services
  5. Deborah McCormick

    Programmer Analyst
    ITS - Administrative Computing
  6. Jansen McNay

    Manager of Administrative Computing
    ITS - Administrative Computing
  7. Joe Moss

    Technical Support Specialist
    ITS - Support Services
  8. Ryan Noble

    Associate Director of IT Services
    ITS - Administrative Computing
  9. Ruchi Pandey

    Applications Programmer
    ITS - Administrative Computing
  10. Morgan Sallee

    User Support Specialist
    ITS - Support Services
  11. Gregory Shearer

    Systems Administrator
    ITS - Network Services
  12. Samuel Skillings

    AV Technician
    ITS - Support Services
  13. Jodi Walsh

    Manager of User Support
    ITS - Support Services
  14. Dustin Yager

    Production Services Technician
    ITS - Support Services
  15. Paul Yager

    Theatre Technical Director
    ITS - Support Services
  16. Jason Zalenski

    ITS Technician
    ITS - Support Services
  17. Jeff Zilch

    Manager of Instructional Technology
    ITS - Support Services

Contact Information Technology Services

helpdesk@deerfield.edu
413-774-1444
Fax 413-774-1603

Koch Center, Second floor
Mon–Fri, 7:45am–4:30pm

PO Box 87
Deerfield, MA 01342

Help Desks

ITS Office
Mon–Fri, 7:45am–4:30pm

Boyden Library (Circulation Desk)
Mon–Thur, 4:30pm–9:40pm
Sat, 9:00am–4:30pm
Sun, 12:00pm–9:40pm