ITS Help Desk

The ITS Help Desk provides students, faculty, and staff with technology information and support. The following resources are available on the Help Desk page:

• Support Hours and Policies: Help Desk hours and information about routine and emergency support and service interruptions
• Support Documentation: Documentation on various topics relating to Macs, Passwords, PCs, Phones, and Additional Services
• Student Laptop Support Policy: Definition of a standard vs. non-standard laptop
• ITS Policies: Various policy documents including Computer Use Agreement, Working Information Security Policy (WISP), and Technology Acceptable Use Policy
• Academic Technology: Link to Deerfield’s instructional technology support site

Contact the Help Desk — Koch Center 212: 413-774-1444 / helpdesk@deerfield.edu