Important Information from ITS about the Heartbleed Bug
You have likely heard this week’s media reports about the Heartbleed Bug. This is a serious vulnerability, which enables hackers to steal information that is usually protected by the encryption that secures the Internet and applications such as web, email, instant messaging, and some virtual private networks (VPNs). ITS...
Don’t be a Crab-Apple – Just Update Already
After a recent public announcement from Apple, ITS is strongly encouraging students and employees to update the OS X and iOS software on all of their Apple devices. These updates will address several serious security bugs. Faculty members please note – all classroom Apple TVs are scheduled to be...
Are You Experiencing Trouble with WebMail?
Hello, Some folks have reported timed outages when running Outlook WebMail on Firefox. We apologize for the inconvenience and recommend using another browser, Internet Explorer or Chrome, to check your email until there is a fix. If you have any questions please contact the Help Desk at extension 1444. Thank you
Looking for answers to some unanswered questions regarding everyday apps or programs you use? Well you are in luck! Check out these video tutorials on Atomic Learning for anything from Excel to Google Docs.
Mac Minis Come to the Koch Cafe!
Have you ever needed to print something 5 minutes before class and didn’t have your laptop? Well, you have been saved! Stop by the Koch Cafe and check out the public Mac Minis. Yep, that means they run the latest Mac OS X 10.8! Not sure what that means?...
Interested in adding your DA email to your iPhone or iPad?
You’re in luck! Just follow these instructions. Don’t have an iPhone? Try using the instructions as a reference, all you may need is the domain and mail server.
Experiencing Issues with Outlook for Windows?
ITS has been working to address reported issues with Outlook Mail on Windows computers. We believe that this has been corrected and users should not experience any further difficulties. If you do receive a “security” or “certificate” error, or experience extreme slowness when trying to access your mail, please...
Extended Help Desk Hours
Experiencing any issues with your computer? Or simply have a question for IT? Good news! We have extended our Help Desk hours for the start of school, please see schedule below. Come and see us in the Koch Center! Thursday, Sept 5th: 7:30am-5pm Friday, Sept 6th: 7:30am-5pmSaturday, Sept 7th: 11am-Noon...
Hey Seniors! Don’t forget to return any loaner IT equipment to our office before you graduate. We won’t be open on the weekend so stop by soon! Questions? Come on in and we’d be happy to help! Thanks! The Help Desk Previous Tip of the Day Entries
How to Improve Your Wireless Connection!
Problems with your wireless in your dorm? Wireless is a shared resource; your behavior can deprive yourself and others of access. Review the following tips and follow school policies to help keep the network running well for everyone.
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