MacBook

  • Turn Wi-Fi Off and On
    When arriving in a room to use Apple TV, turn Wi-Fi on MacBook off, wait a few seconds, and turn Wi-Fi on.  This ensures strongest signal in room.

    • To turn Wi-Fi off/on:
      • Click on Wi-Fi icon in menu bar at top of screen
      • Select Turn Wi-Fi Off
      • Count to 5
      • Click on Wi-Fi icon in menu bar at top of screen
      • Select Turn Wi-Fi On
      • Wait until Wi-Fi connection is complete (bars fill in on Wi-Fi icon) before connecting to Apple TV
  • Install GreenDoor Mobile Config Profile
    This profile expedites and improves connectivity between MacBook and network thereby improving connection to Apple TV.

    • Follow directions found here to install profile
  • Change Energy Saver settings to 1 hour or longer
    This will prevent MacBook from going to sleep too quickly and causing a drop in signal to Apple TV.

    • To change Energy Saver:
      • Go to Apple menu and select System Preferences
      • Select Energy Saver (second item in second row)
      • Click on Battery
      • Change Computer Sleep and Display Sleep to 1 hour or longer
      • Click on Power Supply
      • Change Computer Sleep and Display Sleep to 1 hour or longer
      • Click on red X in upper left corner to close window
  • Prioritize GreenDoor wireless network
    This will ensure that MacBook connects to GreenDoor wireless network first every time thereby reducing chance of connecting to DA-Wireless and dropping Apple TV connection

    • To prioritize GreenDoor:
      • Go to Apple menu and select System Preferences
      • Select Network (third item in third row)
      • Select Wi-Fi from list on left
      • Click Advanced in lower right corner
      • Click on Wi-Fi tab
      • A list of wireless networks will appear.  Order of networks indicates priority for connection.  Order should be
        as follows:

        • Your Home Network
        • GreenDoor
        • DA-Wireless

NOTE: If you do not have a home wireless network, GreenDoor should be at top of list.

    • If the list does not appear as shown above, click on the network that needs to be moved and drag it to its correct position.  For example, click on GreenDoor and drag it up to second/first position in list.
    • Click OK in lower right corner
    • Click Apply in lower right corner
    • Click on red X in upper left corner to close window
  • Turn off Bluetooth
    It is recommended that Bluetooth be turned off on MacBook if not regularly using a Bluetooth device (e.g., keyboard, speakers).  This cuts down on potential wireless conflicts.

    • To turn off Bluetooth:
      • Click on Bluetooth icon in menu at top of screen
        • If Bluetooth does not appear in menu at top of screen:
          • Go to Apple menu and select System Preferences
          • Click on Bluetooth (fifth item in third row)
      • Select Turn Bluetooth Off